Dyer Service Department Intelligence Platform

Daily Entry

Date

Working Day #

Working Days in Month

Department Sales

Labor
Parts
Total Gross Day	$0
Labor MTD	$0
Parts MTD	$0
Total Gross MTD	$0
Labor Pace	$0
Parts Pace	$0

Total ROs
Tracking RO Count	0
Store NPS
Region NPS

Advisor Performance

Advisor	Labor ($)	Parts ($)	Total Gross ($)	Total ROs	CP ROs	Hours	CSI	MPVI %	Gross/RO	CP$/RO	ELR	CP %

Month / Year

Daily Performance —

Day	Date	Day Type	Labor ($)	Parts ($)	Total Gross ($)	RO Count	Hours	Gross/RO	Running Total ($)	MTD ($)

Tracking vs Goal

Advisor Comparison

Month / Year

All Stores Summary

Store	Labor MTD	Parts MTD	Total Gross	Pace	Goal	% to Goal	Avg Gross/RO	Avg CSI

Stores Total Gross MTD

Labor vs Parts by Store

Period

Advisor Ranking Report — MTD

Rank	Advisor	Store	Labor ($)	Parts ($)	Total Gross ($)	RO Count	CP ROs	CP %	Hours	Gross/RO	ELR	HRO	CSI	MPVI %

Individual Advisor Detail

Advisor

Monthly Goals

Store	Labor Goal ($)	Parts Goal ($)	Total Gross Goal ($)	Gross/RO Target ($)

Week Starting

View Period

From

To

Facility Configuration

Total Service Bays

Schedule Mon–Fri: 7:30 AM – 5:30 PM (9 hrs after lunch) Saturday: 8:00 AM – 2:00 PM (5 hrs after lunch)

Advisor Weekly Roster

Advisor	Training Status	XTIME %	MPVI %	Labor ($)	Parts ($)	Total Gross ($)	RO Count	CP ROs	Hours	Gross/RO	ELR	HRO	Rank	CSI	CSI Region

Technician Weekly Entry

Technician	Specialty	Training	ROs Worked	CSI Score	Hours Turned	Clock Hours	Efficiency %	Productivity %	Proficiency %

Lube Tech Weekly Entry

Lube Tech	Training	ROs Worked	CSI Score	Hours Turned	Clock Hours	Efficiency %	Productivity %	Proficiency %

Technician Performance — MTD

Name	Type	Specialty	Training	Total ROs	Avg CSI	Total Hrs Turned	Total Clock Hrs	Efficiency %	Productivity %	Proficiency %	Trend

Capacity Analysis & Staffing Recommendations

User Accounts

Display Name	Username	Email	Role	Status	Last Login	Actions

Manage Advisors

Name	Employee ID	Status	Actions

Manage Technicians

Name	Employee ID	Specialty	Status	Actions

Manage Lube Techs

Name	Employee ID	Pay Plan	Status	Actions

Manage Apprentices

Name	Employee ID	Mentor/Supervisor	Status	Actions